SAP Knowledge Base Article - Preview

2891760 - Issue to sync Recruiters - Error message getPersonUUID

Symptom

Some recruiters are not getting synchronized between RCM and RMK. The configuration is correct and some users syncing normally, but others are getting ignored and Export Automated Process Logs, in Command Center v2, shows the following message:

            <result>FAILED</result>
            <result-msg>NullPointerException: while trying to invoke the method java.lang.String.equals(java.lang.Object) of a null object returned from com.jobs2web.users.utils.recruitersync.AtsRecruiterWithPersonUuid.getPersonUUID()</result-msg>

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Read more...

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Product

SAP SuccessFactors Recruiting all versions

Keywords

SF, Success factors, RCM, RMK, Recruiter sync, UUID, error, Site Maintenance Viewer, Export Automated Process Logs, CSB, Career Site Builder, Manage Scheduled Jobs , KBA , LOD-SF-RMK-CC , Command Center , LOD-SF-RCM-CSB , Career Site Builder , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.