SAP Knowledge Base Article - Public

2892697 - When candidate applies using Quick Apply an application error happens - Recruiting Management

Symptom

When a candidate applies to a Job Requisition with Quick Apply feature enabled, an application error happens with the following fingerprint: bc8e57e0256b45d389959559f9151d6062bc31e9

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Scenario 1:

  1. As a candidate, open a Job Requisition that has Quick Apply enabled;
  2. Fill out the fields and attempt to apply;
  3. Error happens;

Scenario 2:

  1. As a candidate, open a Job Requisition that has Quick Apply enabled;
  2. Fill out the fields, and while filling it an application error appears.

Cause

This is because the application has Rules configured and associated to it.

Resolution

Using rules in application templates that are being currently used for Quick Apply job requistions is something not supported.

To resolve this error you have two options:

  1. Disable the rule associated to a field in OnChange event or to OnSave event on Manage Recruiting Rules;
  2. If the rules are something required on the application for your business scenario, you might need to have another template for it, and for that subsequently you will need another Job Requisition template. To have this correctly configured it is better to have a partner reviewing the configuration so there are no loose ends.

Should you know more about this topic, check the Recruiting Guide page on this topic: Enabling Quick Apply in Job Requisition Template - Setting Up and Maintaining SAP SuccessFactors Recruiting

See Also

Enabling Quick Apply in Job Requisition Template - Setting Up and Maintaining SAP SuccessFactors Recruiting

Keywords

bc8e57e0256b45d389959559f9151d6062bc31e9, quick, apply, feature, job, requisition, rule, enabled

, KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions