SAP Knowledge Base Article - Public

2892812 - Forward candidate to Requisition is showing error - Recruiting Management


When forwarding candidate to requisition, error is received. errorId=null, timestamp=null, errorMessage=Cannot read property 'renderHtml' of null, errorName=TypeError, server=*****


SAP SuccessFactors - Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Log in to Success Factors
  2. Go to Recruiting
  3. Open Job Requisition
  4. Go to Candidates Tab
  5. Open one candidate and click Take Action on the upper right corner of the Application Page.
  6. Click Forward >> Forward to Requisition.
  7. Error will appear.


The (English US) was not enabled from Internal and External Applicant Search Settings in Provisioning.

Please note that ‎(English US)‎ is mandatory almost for all operations and it serves as default locale for the relevant operation.


Please create a support case ticket so that we can execute the following steps:

  1. Go to Provisioning
  2. Under Manage Recruiting, click Internal and External Applicant Search Settings
  3. On the left side 'Select Language' panel, select 'English US ‎(English US)‎'
  4. Click 'Saving Setting' button on the top right
  5. You can now proceed to 'Forward candidate to requisitions' without any issue

See Also

2359559 - Unable to Forward to Requisition

2271754 - Could not forward candidate(s) to the job

2845450 - Recruiter is unable to forward the Candidate to another requisition - Recruiting Management


forward, candidate , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem


SAP SuccessFactors Recruiting all versions