SAP Knowledge Base Article - Public

2893311 - Alternate language are not Appearing in Personal Information Portlet


Alternate language isn't appearing in Personal Information Portlet

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


Employee Central - Personal Information

Reproducing the Issue

  1. Go to  Personal Information
  2. Alternate language isn't appearing in Personal Information Portlet


 People Profile bloc is out of synced


  1. Go to admin Tool then Configure people Profile
  2. Select Personal Information
  3. Remove Personal Information block
  4. Save
  5. Click:  F5 or Refresh browser
  6. Add  Personal Information block
  7. Save


As a customer, you do not have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner. If you are no longer working with an implementation partner, contact SAP Cloud Support and provide the following

  1. Customer must provide a written approval for below update in provisioning

SAP or  Implementation Partner Task:

  1. Export and import SDM, CSF Data Model
  2. Run MDF cache Job
  3.  Remove and add personal information block from configure people profile
  4. Refresh MDF cache Job


Alternate language, Personal Information Portlet, alt names, alt name, first-name-alt1, middle-name-alt1, last-name-alt1, Alternate Name, Alternative Name, Alternate Names, Alternative Name, , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-PP3 , People Profile (PP3) , LOD-SF-EC-LOC , Localization & Country Specifics (EC Core) , Problem


SAP SuccessFactors HXM Core 1911