SAP Knowledge Base Article - Public

2893410 - When importing data from SAP SuccessFactors into SAP Analytics Cloud, specific fields result in null values when they should not for a handful of users.

Symptom

When importing data from SAP SuccessFactors (SF) into SAP Analytics Cloud (SAC), specific fields result in null values when they should not for a handful of users.  Specifically, the user's Birthday and Ethnicity are not populated.

Environment

  • SAP Analytic Cloud

Reproducing the Issue

  1. Create a new model
  2. Select "Get Data from a Datasource"
  3. Select the SF connection
  4. Create a new query to SF from SAC. 
  5. Select SF fields that should be populated always, Birthday and Ethnicity.
  6. Filter for the specific users who show a Null for Birthday (userNav/Date of Birth).
  7. Resulting data brought into SAC view has Null values for birthday and ethnicity.

Cause

This issue is currently under investigation of development team.

Resolution

This issue is currently under investigation of development team.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, Resulting data brought into SAC view has Null values for birthday and ethnicity. , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0