2894476 - Generation of Billing Document Requests in spite of accounting indicator "Goodwill"

While using the accounting indicator S2 "Goodwill" in the Service Orders/Confirmations documents, the item can be Released For Billing and the system still creates Billing Document Requests (BDR).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP S/4HANA Cloud Public Edition

SAP S/4HANA On Premise

1. Update the accounting indicator S2 in your service document 
2. Complete the document and check option "Release For Billing" is available
3. 
4. BDR is created 
5. 

This is an intended behavior. Accounting Indicators don't prevent BDR's generation. Instead, they are used to control the amount billed to the customer.

1. Define a Discount of 100% for condition type DAI2.
2. Select the app "Set Material Price (Sales)
3. Choose the Condition Type DAI2
4. 
   
5.  Select the product / accounting indicator S2 and set a 100% discount
6. 
7. Go to item prices detail: there must a discount of 100%. If not, press button Reprice. 
8. 
9. BDR will be created with value 0. It is possible to filter these the billing documents or delete them in the app "Manage Billing document Request" 

billing, document, request, bdr, net, value, 0, discount, indicator, 100%, material , price , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , CRM-S4-SRV-BIL , S4CRM: Billing in Service Management , How To