SAP Knowledge Base Article - Public

2894476 - Generation of Billing Document Requests in spite of accounting indicator "Goodwill"

Symptom

You're using the accounting indicator S2 "Goodwill" in your Service Orders/Confirmations. However, the item can be Released For Billing and system creates BDRs.

Environment

S/4HANA Service Cloud

Reproducing the Issue

  • Update the accounting indicator S2 in your service document 
  • Complete the document and check option "Release For Billing" is available

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  • BDR is created 

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Cause

This is an intended behavior. Accounting Indicators don't prevent  BDR's generation. It's used to control the amount billed to the customer.

Resolution

Define a Discount of 100% for condition type DAI2.

  • Select the app "Set Material Price (Sales)
  • Choose the Condition Type DAI2

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  •  Select the product / accounting indicator S2 and set a 100% discount

  • Go to item prices detail: there must a discount of 100%. If not, press button Reprice. 

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  • Finally, BDR will be created with value 0. You can filter these the billing documents or delete them in the app "Manage Billing document Request" 

Keywords

BDR, accounting indicator , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , CRM-S4-SRV-BIL , S4CRM: Billing in Service Management , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions