SAP Knowledge Base Article - Public

2894558 - Ranking order is Reversed in Stack ranker - Performance Management

Symptom

In Stack Ranker page the ranking order is reversed. Employee who gets the highest score is displayed in the bottom.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

Take an example: The team has Employee A, B, C. Score for Employee A is 5 ; Employee B is 2; Employee C is 3. But in Stacke Ranker, the ranking order is displayed as below.

Cause

  • This is caused by code 'reverse-scale="true"' was added in the XML file.
  • This code is used to reverse ratings in dropdown order.
  • Not only the display Order, but the value was also reversed. This logic is also impacting stack ranker.

Resolution

  • Currently there is no option supporting only reverse ratings display order that won't reverse the values.
  • Ranking order list can neither be hidden if Stack Ranker feature enabled. 
  • 'Reverse-scale="true" may lead to unexpected and serious impacts without deeply thinking or testing before go-live. It is highly recommended to test all the related features before go-live.

See Also

KBA 2088787 - Reverse Rating Scale - reverse-scale="true" - Ratings Performance Management

Keywords

Reverse rating scale; Stack Ranker;  , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem

Product

SAP SuccessFactors Performance & Goals all versions