2894857 - Chrome is blocking C4C's CTI adapter requests due to mix insecure content being served

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• CTI Adapter is blocked by the Chrome browser because it does not allow mix content (https vs http)
• The following error can be seen in the Chrome Developer tool:
• "Mixed LiveActivityXintegra.... Content: The page at 'https://[tenantaddress]' was loaded over HTTPS, the requested frame 'http://localhost:36729/CTIMain.htm'
• This request has been blocked; the content must be served over HTTPS

SAP Cloud for Customer

• Launch the CTI Adapter
• Connect to the tenant url -> Live Activity using the latest Chrome browser

3rd party

• Workaround:
1. Launch the Chrome browser
2. Type "chrome://settings/content?search=Insecure+content" in the URL
3. Navigate to Insecure content blocked by default on secure sites and add your tenant address:
   
4. After that, when you simulate with the CTI adapter, using the inbound event type, then the call should be alerted to C4C. 
• In addition, please check:
• “How to setup SAP C4C CTI-Integration using https” -> “How to switch to https” to make the CTI Adapter connection a secured one
• "Creating a Security Certificate for HTTPS-Enabled Computer Telephony Integration (CTI)" 

• 2475408 - CTI Call Blocked by This page is trying to load scripts from unauthenticated sources Message
• 2620740 - CTI Adapter Crashing When Launching
• 2881930 - How to Analyze If Calls Reached CTI Adapter

C4C, Adapter, Client, Secure, Mix content, insecure, blocked, content served over HTTPS, HTTP, Chrome, google , KBA , LOD-CRM-LA , Live Activity , How To

SAP Cloud for Customer core applications 2002 ; SAP Cloud for Customer core applications all versions