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2894886 - SAP Asset Manager: App crash while uploading documents in an Android device

Symptom

  • The SAP Asset Manager application crashes, after adding multiple attachments and trying to synchronize
  • Using Asset Manager Version: 4.0.3 with MDK Version: 4.1 OS: Android 
  • Issue seen on transmitting:

    ~~~~~~~~Error~~~~~~~~~~~~~~~~~~~~

    Transmit on main thread:

    Failed to allocate a 67,108,880 byte allocation with 25,165,824 free bytes and 34MB until OOM, max allowed
    footprint is: 190,392,664, growth limit 20,1326,592

    at java.util.Arrays.copyOf(Arrays.java:3164)
    ..
    ..
    com.sap.mdk.client.ui.fior.formCell.models.AttachmentModel._getImageContent(AttachmentModel.java:155)

    ~~~~~~~~~~~end here~~~~~~~~~~~~~~


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Environment

  • SAP MDK 4.1
  • SAP Asset Manager 4.0.3 (or any versions that uploads file attachments)

Product

SAP Asset Manager 4.0

Keywords

"Asset Manager attachment","Attachment upload crash Asset Manager","SAP Asset Manager crash","Attaching file crashes on transmit Asset Manager","SAM crash on uploading files" , KBA , MOB-MDK-MDC-AND , MDK Client for Android platform , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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