SAP Knowledge Base Article - Public

2894983 - No output data was selected in Schedule Billing Output App - SAP S/4HANA Cloud Public Edition

Symptom

When using the Schedule Billing Output app, the following messages are displayed in the job log:

  • No relevant data found for output.
  • No output items were processed by the Fiori app "Schedule Billing Output".

This issue occurs when attempting to reprocess output items that are already in Completed status. No new output items are created even though the job log shows a Completed status.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Schedule Billing Output app.
  2. Schedule a job by entering the required selection criteria.
  3. After the job completes, review the job log and observe the following messages:
    • No relevant data found for output.
    • No output items were processed by the Fiori app "Schedule Billing Output".

Cause

The Schedule Billing Output app only processes output items where Dispatch Time is set to 2 (Scheduled). Output items with Dispatch Time set to 1 (Immediately) are not selected by this app and will not be processed.

Resolution

To process output items by Fiori app "Schedule Billing Output", set the dispatch time to 2 "Scheduled" in Fiori app "Output Parameter Determination", determination step "Output Type" for billing documents. Then the output items for new billing documents will have dispatch time 2.

For existing billing documents, if output items have errors and need to be reprocessed, the Fiori app "Manage Output Items" can be used with button "Retry".

See Also

Fiori app - Schedule Billing Output

Keywords

No data, billing output, schedule output, dispatch time, email, print, repeat processing, output items, generated, determine items, manually, works, missing, duplicated , KBA , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , CA-GTF-OC , SAP S/4HANA output management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions