Symptom
There is no Expand All and Collapse All option in an item facet of installation point of category as product, text and functional location.
Environment
SAP Cloud for Customer.
Reproducing the Issue
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Go to the Installed Base work center.
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Go to the Installation Point view.
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Open Installation Point LMN (where LMN represent the Installation Point Id of either category as product or text or functional location).
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Go to the Items facet and click on the More button.
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You can see Expand All and Collapse All is missing here, which is available in the Registered Product's Item facet.
Cause
For Installation Point, the option collapse all and expand all is not available at Items facet but under Items Hierarchy facet.
Resolution
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Go to the Installed Base work center.
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Go to the Installation Point view.
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Click and open Installation Point with Id LMN .
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Go to the Items Hierarchy facet and click on the More button.
Here you can see Expand All and Collapse All option is available.
Keywords
expand all , collapse all , KBA , installation point , item hierarchy , LOD-LE-IBA-IPO , Installation Point , Problem
Product
SAP Cloud for Customer core applications 2002