2895379 - Multiple MDF Alerts are not being triggered - Custom MDF

• Multiple MDF alerts created are no alerts being received.
• Alert in post save rule not triggering.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP SuccessFactors HCM Suite
• Metadata framework (MDF)

If you are configuring multiple alerts, you should create an instance for the object MDFAlertType.

1. Go to "Manage Data"
2. Create New > Search for MDFAlertType
3. Enter externalCode and externalName and Save.

Assign the MDFAlertType you have created to Business rule used to trigger the MDF alert as shown below

NOTE: For this solution to work properly, it's important that all existing alerts linked in the same object, are properly configured as described. Otherwise, if not all alerts under the specific object are configured as explained in this KBA, the result may not be as expected and all the alert may not trigger due to one not being configured right.

• Admin Guide for MDF alerts
• KBA 2544336 - Custom MDF workflow and its behavior depending on Pending Data = Yes/ No.
• KBA 2768151 - Triggering workflows on MDF objects using business rule

MDF Alert, Multiple MDF alert, Alerts, MDF, not triggering, workflow, , KBA , LOD-SF-MDF-ALR , MDF Alerts , Problem