SAP Knowledge Base Article - Public

2895379 - Multiple MDF Alerts are not being triggered - Custom MDF


Customer created Multiple MDF alert but there are no alerts being received. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP Successfactors HXM Suite
  • Metadata framework (MDF)


If you are configuring multiple alerts, you should create an instance for the object MDFAlertType.

  1. Go to "Manage Data"
  2. Create New > Search for MDFAlertType
  3. Enter externalCode and externalName and Save.

Assign the MDFAlertType you have created to Business rule used to trigger the MDF alert as shown below

See Also

Admin Guide for MDF alerts


MDF Alert, Multiple MDF alert, Alerts, MDF , KBA , LOD-SF-MDF-ALR , MDF Alerts , Problem


SAP SuccessFactors HCM suite all versions