SAP Knowledge Base Article - Preview

2895387 - Manage Dependencies & Promoting with security times out in promotion manager


  • When creating a promotion job with Crystal Reports (CR) and Business Views (BV), and choosing to "promote with security", the job appears to timeout.
  • When clicking on "Promote" from promotion job summary page, either a "HTTP 404" error page is displayed or nothing happens at all.
  • When clicking on "Manage dependencies" seems to show as loading and eventually times out.
  • Promotion logs show "Unable to save job" error.



  • SAP Business Intelligence Platform 4.2 Sp7 P700
  • Windows Server 2012 R2
  • Source is a cluster A
  • Destination is Cluster B
  • Promotion Management is on a single server C. It is a central LCM/Promotion Management server.


SAP BusinessObjects Business Intelligence platform 4.2


stuck, 404, save, job, unable, promotion , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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