SAP Knowledge Base Article - Public

2895664 - The Purchase Request Quantity is Showing as Zero

Symptom

You have a purchase request which was created from a shopping cart or it is a project purchase request and subsequently, purchase order was created and processed from this purchase request for complete quantity. Now, the purchase request shows open quantity as 0.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center
  2. Search for a purchase request where follow up purchase order is already created
  3. Select View All
  4. Navigate to Items tab
  5. Open Quantity field shows 0 in the purchase request

Cause

The follow-up Purchase Order has been already created and processed from the Purchase Request with the complete quantity.

Resolution

Once the purchase order is created, the open quantity will automatically become 0 in the purchase request since there is no quantity open for purchasing.

Keywords

Purchase Request Quantity, Purchase Request , KBA , quantity , purchase request , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions