Symptom
A Purchase Request was created from a Shopping Cart (or as part of a Project), and a Purchase Order was subsequently generated and fully processed for the entire requested quantity.
As a result, the Purchase Request now shows an open quantity of zero.
Environment
SAP Business ByDesign
Reproducing the Issue
- Select the Purchase Requests and Orders work center.
- Search for a Purchase Request where the follow up Purchase Order is already created.
- Select View All.
- Navigate to Items tab.
- Open Quantity field shows 0 in the Purchase Request.
Cause
The follow-up Purchase Order has been already created and processed from the Purchase Request with the complete quantity.
Resolution
Once the Purchase Order is created, the open quantity will automatically become 0 in the Purchase Request since there is no quantity open for purchasing.
This is the normal expected system behavior.
Keywords
Purchase Request Quantity; Purchase Order; Quantity , KBA , AP-POP-PO , Purchase Order , Problem
SAP Knowledge Base Article - Public