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SAP Knowledge Base Article - PreviewSymptom
You would like to know how to activate the Text Analysis Sentiment for social media messages and tickets in the SAP Cloud for Customer.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Machine Learning; Text Analysis; Sentiment; Social Media; Channels; Ticket; Service; C4C; Ticket NLP Classification; Interactions; , KBA , LOD-CRM-ML , C4C Machine Learning , How To
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