SAP Knowledge Base Article - Public

2895883 - "Unable to retrieve data from the datasource" error occurred when using calculated measures in SAP Analytics Cloud


  • Error "Unable to retrieve data from the datasource" occurred in SAP Analytics Cloud (SAC) when using calculated measures after SAC upgrade.
  • From the Google Developer tool the following error can be captured:
    Failed to execute firefly query: Unsupported Operation Exception - Error: Unsupported Operation Exception


SAP Analytics Cloud 2019.24.3

Reproducing the Issue

  1. Logon to SAC.
  2. Open a Story based on BW Live Data connection and using calculated measures. 
    Or create a graph and add a calculation
  3. Notice the error message. 


Program error


Issue was resolved by SAP Analytics Cloud 2019.24.4.

See Also


SAC, SAP Analytics Cloud, story, Graph, measure, calculated, custom, calculated measure, calculation, Unsupported Operation Exception, BW Live Data connection , KBA , LOD-ANA-LDC , SAC Live Data Connection , Problem


SAP Analytics Cloud 1.0