Symptom
- Dynamic Text on Dimension shows cached value once before story filter works in complex story in SAP Analytics Cloud (SAC)
Environment
- SAP Analytics Cloud (Enterprise) 2020.2.6
Reproducing the Issue
- Log on to SAC tenant.
- Open one complex story with many Charts/Geo Maps, one Dynamic Text on Dimension and also one story filter.
- The dynamic text shows cached value at the beginning while the story filter doesn't appear.
- In 2-3 seconds, the story filter appears and then the dynamic text shows new value according to the filter selection.
Cause
- This is working as designed.
- For dynamic text defined against a dimension in a particular model, which may have underlying data that changes, it is considered as better to show the last saved value in the story immediately instead of showing nothing or "Loading...".
- Once the story is opened, a new query will be issued to get the dimension value to be shown.
Resolution
- Set the Dynamic Text to the story filter directly instead of dimension.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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