SAP Knowledge Base Article - Public

2896147 - Missing Base Item Type AGN

Symptom

You are missing a Base Item Type in Sales quote and Sales order.

Environment

Cloud for Customer

Reproducing the Issue

  1. Go to the Business Configuration
  2. Go to Activities
  3. Search and open Sales Quotes
  4. Click Maintain Item Type under 'Item Types'
  5. Click Add Row
  6. In the dropdown of the field 'Base Item Type' type AGN is missing.

Cause

Sell Standard Products is not in scope.

Resolution

  1. Go to Implementation Projects
  2. Edit Project Scope
  3. Navigate to Sales
  4. Product and Service Portfolio
  5. Select 'Sell Standard Products'
  6. Save.
    Once this element is scoped, the desired item type will become available.

Keywords

Item Type, sell products, Quote Item, Base Item Type, Item , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions