SAP Knowledge Base Article - Public

2896696 - SAP Analytics Cloud - When using a Language with a Bracket in it, Smart Predict can't be used.


The following Error Message occurs in SAP Analytics Cloud (SAC):

  • Smart Predict Not Available.


  • SAP Analytics Cloud (Enterprise) 2020.2.2

Reproducing the Issue

  1. Log into Cloud Foundry Tenant. 
  2. Change Language to - English (United Kingdom) or Espanol (Mexico) or Francais(Canada) or Deutsch(Schweiz)
  3. Access Smart Predict
  4. Find that you can't access the tool.
  5. Change Language to any language that doens't have a bracket.
  6. Observe it works.


After further investigation, the root cause is that the following languages were not yet supported :

  • English (United Kingdom)
  • Espanol (Mexico)
  • Francais(Canada)
  • Deutsch(Schweiz)


The workaround is to avoid using the above languages, other languages with parenthesis such as « Português (Brasil) » do work without issue.

See Also

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SAP Analytics Cloud 1.0