Symptom
- I scheduled an instance refresh via the Instance Refresh Tool and cancelled it.
- I am not able to download the log file for this cancelled request.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
1. Go to Admin Center > and search for Instance Refresh in the Tool Search.
2. Select Full Copy (Instance Refresh) and click Next.
3. The list of refreshes that were submitted from that instance will be displayed on the next screen.
4. Under the Actions tab of one of the instance refresh requests that were cancelled, you are not able to select Download Log.
Cause
The option to download log file will only be available in the case of an instance refresh status of "completed with warnings", "reverted", "failed", or "validation failed".
Resolution
This is expected behaviour.
See Also
Keywords
IRT, instance refresh tool, canceled, log file, download log file, Download Log , KBA , LOD-SF-SER-REF , Instance Refresh , Problem