SAP Knowledge Base Article - Public

2896907 - Error "jobResponse####.txt is not imported prior to export" in Compensation Activity Audit Export

Symptom

Getting an error of <!-- jobResponse#####.txt is not imported prior to export. --> after downloading Compensation Plan Activity Audit.

Environment

SAP SuccessFactors Compensation

Reproducing the Issue

  1. Go to Admin Center > Compensation > Compensation Home
  2. Choose template > Manage Worksheets > Compensation Plan Activity Audit
  3. Export Results and open the Txt file from Monitor Jobs

Cause

Caused by disabled email notifications in E-mail notification template settings in Admin Center.

Resolution

Need to enable the following notification from Admin Center > E-mail notification templates settings:

  • Scheduled Report Failure Notification
  • Scheduled Report Warning Notification
  • Scheduled Report Success Notification

[INTERNAL]

In reference to this KBA, more internal Engineer investigation details is outlined in CMP-21753

Keywords

KBA , LOD-SF-CMP-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors HCM Core 1908