SAP Knowledge Base Article - Public

2896911 - Country NOT selected in Set Up Job Board is still available to be selected in Job Requisition - RCM

Symptom

After removing a country from Set Up Job Board Options it is still available to be selected for the country field in Job Requisition.

When selecting countries, states and provinces in Set Up Job Board Options a country that was not selected becomes available for the country field.

 

Environment

SAP SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Go to Admin center > Set Up Job Board Options
  2. Click "Country/Region and State/Province Values Set up" > Custom Selected
  3. Click the red X to remove the desired country from the list
  4. Open any job requisition and check the country field
  5. The country you removed as part of step 3 is still available to be selected

 

Cause

There is a dependency between the country and state/province values. It means if you select any state or province from a country, even if you remove the country from the list in Set Up Job Board Options, the country will still be available. 

 

Resolution

In order to remove the desired country you will need to remove the country itself and all the state and provincies related to that country from Set Up Job Board Options. If you remove the country but leave at least one state/province the country will still be available to be selected in job requisition page.

See Also

2738216 - Country values are missing from the country field on the job requisition details page - Recruiting Management

Keywords

extra, country, job, requisition, list, board, , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions