SAP Knowledge Base Article - Public

2897272 - No Show event reason not showing under Take Action Report No-Show

Symptom

System not showing event reason under Take action "Report No show"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central 

Reproducing the Issue

  • Go to Employee Profile and click on Take Action -> Report No-Show
  • Try to select Event reason it will show blank list

Cause

Event Reason will have association with country field and association for "No Show" Event reason not maintained under country. It may happen association might have done with other Foundation object like Legal Entity. 

Resolution

To resolve this issue you have to maintain Event reason under country field. 

  1. Go to Manage data.
  2. Select country object and maintain the event reason for country.

Once It is maintained Event reason will show for all employee who belongs to that country. If there are more country please maintained the event reason for all country object.

Keywords

No-Show No Show Event reason Report No-Show , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions

Attachments

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