SAP Knowledge Base Article - Public

2897434 - [Onboarding] Error while updating Process Flows for Onboarding and Offboarding

Symptom

Received an application error while updating process flows in Admin Center / Update Process Flows for Onboarding and Offboarding


Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Admin Center
  • Update Process Flows for Onboarding and Offboarding
  • Select Process Flow and Service User
  • Click Update
  • An application error occurred. Please try again later, or notify support (with the error information of errorID=    , timestamp=    , and the version information from the current screen) if the issue keeps occurring.

Resolution

  • Go to Admin Center / Process Variant Manager, Save and Validate first and then Activate the Process.
  • Back to Admin Center / Update Process Flows for Onboarding and Offboarding > Update process flow > Will see "Deployment of Business Process Engine XML Successful".

See Also

KBA 3029143 - No service user is shown under "Update process flow for ONB" drop down

Keywords

Update Process Flows for Onboarding and Offboarding Process Variant Manager An application error occurred , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding 2105