Symptom
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- Changes in the "Don't attach forms to email" is not saving
- If “Don’t attach forms to email” is ticked, then the attachment is received.
- If this option is unticked, then attachment is not received.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
ISSUE 1: "Don't attach forms to email" Option is Not Saving
- Go to Onboarding -> Notifications.
- Select any notifications to modify.
3. Modify “Don’t attach forms to email” option. Then click Apply or Update.
5. Feature will not be saved.
ISSUE 2: Feature is Not Working As Design
- If “Don’t attach forms to email” is ticked, then the attachment is received.
- If this option is unticked, then attachment is not received.
Cause
Environment issue after b1911 release
Resolution
The following actions are the workaround for each issue.
ISSUE 1: "Don't attach forms to email" Option is Not Saving
- Change the option
- Select "Apply" first then "Update"
- Option should be changed
ISSUE 2: Feature is Not Working As Design
- If you want attach the forms, tick the option
- If you don't want attach the forms, untick the option
The fix is being worked on by our Engineering team and will be implemented on b2005 release.
Keywords
Don't attach forms to email, ONB-26241, Onboarding notification , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem