Symptom
When navigating to the Learning Catalog, the search results does not display the "Social Learning" tab even when the LMS-JAM integration is correct.
Environment
SAP SuccessFactors Learning
Cause
The role assigned to the user does not have the workflow "Access Jam".
Resolution
- In Learning Administration, go to System Admin > Security > Role Management
- Search for the role assigned to the user who is not able the "Social Learning" tab and edit it.
- Go to 'Workflows'.
- Click 'add one or more from list.'
- Expand the 'Learning' section and add the 'Access Jam' workflow.
Keywords
social learning tab, jam, integration, catalog, role, workflow, access jam , KBA , LOD-SF-LMS-JAM , Integration with SAP Jam , Problem
Product
SAP SuccessFactors Learning all versions