SAP Knowledge Base Article - Public

2897478 - Fields "Visit Between" and "Add Recurrence" is Not visible for Route with Type Template


Fields "Visit Between" and "Add Recurrence" is not available for Route with type Template.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Visits > Routes work center. 
  2. Open a Route, which is with type Template. 
  3. Start Adaptation 
  4. In the Route template, under Overview > Proposed Visit, click on Add button. 
  5. Then in the next screen, click on Advanced Search > Right click on any field in the advanced search, then you can do adaptation here. 
  6. You can see the "Visit Between" and "Add Recurrence" fields are already made visible. But they're not displaying in the advanced search here.


Fields "Visit Between" and "Add Recurrence" is visible only if Route Type is maintain as "Route" .

As per Design ,Template itself is recurring & so Fields "Visit Between" and "Add Recurrence" is not visible.


This is standard system design.


Rout, Template, Visit Between, Add Recurrence, Advanced Search , KBA , LOD-CRM-ACT-VST , Visit Planning , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions