2897958 - Error: E-Mail Address cannot be left blank While Creating or Approving a Purchase Order

Error: E-Mail Address cannot be left blank While Creating or Approving a Purchase Order.

SAP Business ByDesign

A) Creating the Purchase Order:

1. Go to the Purchase Requests and Orders work center.
2. Go to the Common Tasks.
3. Select New Purchase Order.
4. Complete the necessary details.
5. Click on the Order button.

Error: E-Mail Address cannot be left blank.

B) Approving the Purchase Order:

1. Go to the Managing My Area work center.
2. Go to the Approvals view.
3. Select the Purchase Order ABC (ABC represents the ID of the Purchase Order)
4. Click on the Approve button.

 Error: E-Mail Address cannot be left blank.

The Output Channel Selection for the respective rule and Purchasing Unit is maintained as E-mail and no E-mail Address was maintained.

To resolve the issue, please maintain the necessary information on following path:

1. Go to the Application and User Management work center.
2. Go to the Input and Output Management > Output Channel Selection.
3. Set the filter Show Rules For the respective output i.e. Changed Purchase Order.
4. Maintain the necessary details for the respective Purchasing Unit.

Once this configuration is maintained, system should allow to proceed with Purchase Order creation or approval.

Purchase Order, Output Channel Selection     , KBA , AP-POP-PO , Purchase Order , How To