Symptom
When an admin creates a direct link within LMS it redirects the user to the Admin Center in BizX Provisioning instead of the destination selected for LMS
Environment
SAP SuccessFactors Learning - All Supported Versions
Reproducing the Issue
- Navigate to System Admin > Tools > Direct Link
- For this example select 'Learning History' as the Direct Link Type
- Generate direct link by selecting 'Display Link'
- When you use this direct link it now sends the user to the Admin Center page on BizX
Cause
The Direct Link configuration settings are incorrectly set within LMS
Resolution
- Navigate to System Admin > Configuration > System Configuration > BIZX
- Search for successFactorsDeepLinkPath
- Note the value is set to /sf/admin
- Update this to /sf/learning and save changes
- Generate the direct link again it will now bring the user to their Learning History
Keywords
direct link, successFactorsDeepLinkPath, /sf/admin, /sf/learning , KBA , LOD-SF-LMS-ACC , Visually Impaired Software Compatibility , Problem
Product
SAP SuccessFactors Learning 1908