2897994 - Live Universe Connection fails when BOE Live Data Connect (LUC) version 2.3 is deployed on Tomcat 8.5.32 or Tomcat 9.0.26 in SAP Analytics Cloud (SAC)

This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

• Live Universe Connection fails and can not be established in SAP Analytics Cloud (SAC). It throws out the error: The remote server could not be found. Please check that Live Data Connection details are correct.
• Chrome HAR trace shows 404 error:  no-referrer-when-downgrade
• InA Call https://<TOMCATHOST>:<TOMCATHTTPSPORT>/sap/boc/ina/GetServerInfo returns the error message: An unexpected error occurred, please contact your administrator.
• Live Universe Connection worked earlier before BOE Live Data Connect (LUC) was upgraded from version 2.2 to version 2.3

• SAP Analytics Cloud (Enterprise) 2020
• SAP BusinessObjects Business Intelligence Platform (BIP) 4.2 SP6+
• Tomcat 8.5.32  (the same version of Tomcat bundled with BI Platform 4.2 SP07)
• Tomcat 9.0.26  (the same version of Tomcat bundled with BI Platform 4.2 SP08)
• BOE Live Data Connect 2.3

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