Symptom
This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.
- Live Universe Connection fails and can not be established in SAP Analytics Cloud (SAC). It throws out the error: The remote server could not be found. Please check that Live Data Connection details are correct.
- Chrome HAR trace shows 404 error: no-referrer-when-downgrade
- InA Call https://<TOMCATHOST>:<TOMCATHTTPSPORT>/sap/boc/ina/GetServerInfo returns the error message: An unexpected error occurred, please contact your administrator.
- Live Universe Connection worked earlier before BOE Live Data Connect (LUC) was upgraded from version 2.2 to version 2.3
Read more...
Environment
- SAP Analytics Cloud (Enterprise) 2020
- SAP BusinessObjects Business Intelligence Platform (BIP) 4.2 SP6+
- Tomcat 8.5.32 (the same version of Tomcat bundled with BI Platform 4.2 SP07)
- Tomcat 9.0.26 (the same version of Tomcat bundled with BI Platform 4.2 SP08)
- BOE Live Data Connect 2.3
Product
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-LDC , SAC Live Data Connection , LOD-ANA-LDC-UNV , SAC Live Data Connection Universe , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.