Symptom
You have setup 3 copies for a business document for output Channel printing, but only one is printed.
Environment
SAP Business By Design
Reproducing the Issue
-
Go to the work Center Application and User Managment.
- Open the output Channel Selection and search for any Business document.
- Set up 3 copies.
- If you release the document you get only one printout instead of 3.
Cause
You have setup ISR for the printer queue you are printing the document on.
Resolution
The "Use ISR tray selection" and the setup here should only be used for Swiss ISR Scenarios. Please remove the tick as shown in the screenshot
Keywords
Copies, printing, Tray. , KBA , AP-RC-OUT , Output Management , How To
Product
SAP Business ByDesign all versions