Symptom
The following error message occurs in SAP Analytics Cloud (SAC) while opening one story based on live connection
- Error [Application] Server metadata was not a structure json.
Environment
- SAP Analytics Cloud (Enterprise) 2020.2.6
Reproducing the Issue
In this case the SAC story is created with live HANA.
- logon to SAC tenant and open the story.
- The following error message shows in story page without any data:
Error [Application] Server metadata was not a structure json. - However, after refreshing browser the story is opened successully without an error.
Cause
This issue is fixed in 2020.2.10.
Resolution
This issue is fixed in 2020.2.10.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem