SAP Knowledge Base Article - Public

2898343 - Which SAP Jam editions support Knowledge base Articles? Are there any differences in the functionality available between editions?

Symptom

  • Which SAP Jam editions support Knowledgebase Articles?
  • Are there any differences in the functionality available between editions?

Environment

SAP Jam Collaboration

Reproducing the Issue

Knowledge Base articles are available in only some SAP Jam editions

Resolution

Knowledge Base Articles are available in the following editions of SAP Jam:

  • Advanced Plus 
  • Enterprise

If the Knowledge Base feature has been enabled for your company, you'll see Knowledge Base in the navigation menu in any group.

The Enterprise edition supports custom templates for Knowledge Base articles.

See Also

Knowledge Base section in the SAP Jam User guide: SAP Jam Collaboration User Guide

Keywords

KB, KBA, Knowledgebase , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-KNB , Knowledge base Issue , How To

Product

SAP Jam Collaboration all versions