Symptom
KUT fields are showing code value instead of description in Offline
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Create a new list field in online mode.
- Sync.
- Go Offline.
- The list field shows the code instead of description.
Cause
There is a certain delay for offline code list activation when new Key User Extension field is introduced. This is because the code lists are cached on the C4C server and this cache only gets refreshed after 4 hours.
Resolution
Do a full sync after 4 hours to see the description in the list field
Keywords
offline, list field, code value, description , KBA , offline , code value , code description , list field , AP-RC-MOB-OFL-RT , Offline Runtime , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions