SAP Knowledge Base Article - Public

2898468 - Newly created KUT List field shows code instead of description in Offline


KUT fields are showing code value instead of description in Offline


SAP Cloud for Customer

Reproducing the Issue

  1. Create a new list field in online mode.
  2. Sync.
  3. Go Offline.
  4. The list field shows the code instead of description.


There is a certain delay for offline code list activation when new Key User Extension field is introduced. This is because the code lists are cached on the C4C server and this cache only gets refreshed after 4 hours.


Do a full sync after 4 hours to see the description in the list field


offline, list field, code value, description , KBA , offline , code value , code description , list field , AP-RC-MOB-OFL-RT , Offline Runtime , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions