SAP Knowledge Base Article - Public

2898471 - Values for a custom picklist are not available for new hires - Onboarding 2.0

Symptom

When a new hire try to complete his paperwork during the data collection step in Onboarding 2.0 he got empty values for picklists.

Environment

SAP Successfactors Onboarding 2.0

Cause

One of the possible causes is that the option mdfSystemExternalUserVisibility in Manage Data is set as No. 

Resolution

Set the visibility for mdfSystemExternalUserVisibility as Read-Only. The Step-By-Step is available in Configuring Picklist for Custom Data Collection

See Also

Onboarding 2.0 Implementation guide

Keywords

picklist, custom, no, value, onboarding, 2.0

, KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions