SAP Knowledge Base Article - Preview

2898510 - How to provide Event Viewer traces for use in Intelligent RPA Incidents

Symptom

How to provide Event Viewer traces for analysis in an Intelligent Robotic Process Automation (Intelligent RPA) case.

If an issue happens in the Intelligent RPA Desktop Studio or the Desktop Agent, traces from the Windows application Event Viewer may be required to analyse the issue.


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Environment

  • Intelligent Robotic Process Automation
  • Intelligent RPA Desktop Studio
  • Intelligent RPA Desktop Agent.

Product

SAP Intelligent Robotic Process Automation 1.0

Keywords

IRPA, Intelligent RPA, Event, Events, Event Viewer, error, errors, crash, stop, stopped, Agent, Studio, Desktop, , KBA , CA-ML-IPA , IPA , How To

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