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SAP Knowledge Base Article - PreviewSymptom
How to provide Event Viewer traces for analysis in an Intelligent Robotic Process Automation (Intelligent RPA) case.
If an issue happens in the Intelligent RPA Desktop Studio or the Desktop Agent, traces from the Windows application Event Viewer may be required to analyse the issue.
Note: On June 30 2025, mainstream maintenance ends for desktop agent 2. For more information, see Best Practices when Migrating from Desktop Agent 2 to Desktop Agent 3 and blog post on Agent 3 Updates.
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Environment
- Intelligent Robotic Process Automation
- Intelligent RPA Desktop Studio
- Intelligent RPA Desktop Agent.
Product
SAP Intelligent Robotic Process Automation 1.0
Keywords
IRPA, Intelligent RPA, Event, Events, Event Viewer, error, errors, crash, stop, stopped, Agent, Studio, Desktop, , KBA , CA-ML-IPA , IPA , How To
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