SAP Knowledge Base Article - Public

2898515 - Unable to Add E-Mail to Sales Quote

Symptom

Unable to add an email to a sales quote via Server Side Panel

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open Outlook.
  2. Go to the server-side pane.
  3. Search for Sales Quote.
  4. Option to Save E-mail to the sales quote is missing.

Cause

The functionality is currently not available

Resolution

This is the current system behavior

Keywords

add e-mail to sales quote, server side integration , KBA , server side intergration , add email , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Product Enhancement

Product

SAP Cloud for Customer core applications all versions