2898656 - Multiple Output Channel Selection Error "Duplicate Email/Fax/External System Channels are not allowed"

You are getting an error after setting up multiple output channel rules: "Duplicate Email/Fax/External System Channels are not allowed".

SAP Business By Design

Some combinations are not supported.

1. You can maintain any number of channels in case of multichannel.
2. You cannot maintain any channel twice except Printer.
3. You cannot maintain two channels as Printer with the same Print Queue, they need to have different Print Queue.
4. You cannot maintain two channels as Printer with Print Queue as ‘Default’ and blank as eventually the blank print queue will be set as ‘Default’ queue only.

Few examples:

1. E-mail, Printer(some queue), Fax, XMS – valid combination.
2. E-mail, Printer, e-mail – invalid combination – you cannot have duplicate channels except Printer.
3. E-mail, Printer(queue1), Printer(queue2), Fax – valid combination as duplicate printer channels are allowed with different print queue.
4. E-mail, Printer(queue1), Printer(queue1) – invalid combination as duplicate printer channels are only allowed if they have different print queue.
5. E-mail, Printer(‘DEFAULT’ queue), Printer(leave queue field as blank) – invalid combination as queue left as blank would be set as ‘DEFAULT’ print queue which will violate the point number 3.

Output, Output Channel, You can maintain any number of channels in case of multichannel. , KBA , AP-RC-OUT , Output Management , How To