SAP Knowledge Base Article - Public

2898780 - "Error occurred" message when accessing Manage Career Site Builder - Recruiting

Symptom

When trying to access Manage Career Site Builder, the system throws an error message with Error ID and fingerprint (01ac4e35a4a43de00df685e14fa0b0f1b458bdb4).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management - All versions
SAP SuccessFactors Recruiting Marketing - All versions

Reproducing the Issue

  1. Admin Center (or the search box in the BixZ header);
  2. Manage Career Site Builder;
  3. Error message

Cause

Missing settings in the system back-end (Provisioning), Configure Recruiting Marketing Datacenter URL


 

Resolution

The (Provisioning) Configure Recruiting Marketing Datacenter URLs must be defined, for CSB to work. This action requires an Implementation Partner team attention, as this is part of the CSB implementation process.

Partners may look at this page for further implentation orientation.

Keywords

01ac4e35a4a43de00df685e14fa0b0f1b458bdb4 ,  Manage Career Site Builder , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors HXM Core 2005