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SAP Knowledge Base Article - PreviewSymptom
- Old incidents from 2014 will not open
- Unable to view the contents of old incidents from 2014
- Cannot view my 2015 incident in the portal
- Not possible to view an old incident from 2016
- Is there a cutoff date for viewing older cases (2014 and later)?
- Archived incident will not load
- Did 2014 incidents get archived with the 2013 legacy incidents?
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Environment
SAP for Me
Keywords
old message , older messages , case , archived incidents , closed incident , automatically closed , viewing incidents , incident with old date , 2015 , 2016 , 2017 , 2018 , 2019 , 2020 , You are trying to access an archived incident. We are currently working on providing you with the data. Please allow us some time to retrieve it. , KBA , XX-SER-FORME , SAP for Me , Problem
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