SAP Knowledge Base Article - Preview

2899018 - Using Code List Restriction, There is No Option to Restrict the Ticket Source

Symptom

While creating new manual ticket, it is not possible to restrict the drop-down option of ticket source using a code list restriction.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Code List Restriction , Ticket Source field , KBA , new ticket , source drop down , LOD-CRM-SRP , Service Request Processing , Problem

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