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SAP Knowledge Base Article - PreviewSymptom
While creating new manual ticket, it is not possible to restrict the drop-down option of ticket source using a code list restriction.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Code List Restriction , Ticket Source field , KBA , new ticket , source drop down , LOD-CRM-SRP , Service Request Processing , Problem
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