SAP Knowledge Base Article - Public

2899259 - Is it Possible to Make the Text of a Workflow Alert Message Bold?

Symptom

You wish to bold the text of a Workflow Alert Message, is this possible?

Environment

  • Employee Central
  • Workflows
  • Business Rules 

Reproducing the Issue

  1. Define a Workflow Alert Message
  2. Trigger Workflow Alert Message
  3. In the recipient's Alerts inbox, the message is received, but the text is plain

Resolution

This is possible by using the HTML tags <b> and </b> in the Alert message definition.

  1. In Admin Centre, go to 'Manage Data'
  2. Select 'Alert Message' > Search for the relevant Alert Message
  3. Take Action > Make Correction > Edit the 'Alert Description' adding <b> where you want the bold text to start, and </b> where you want it to end
  4. Save

 After this, when the Workflow Alert is triggered the recipient should receive the message in bold where defined.

Keywords

Bold, Alert Message, messageDefinition, Workflow, Manage Data, Text,  HTML, Workflow Alert, CC, , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902 ; SAP SuccessFactors Employee Central 1905 ; SAP SuccessFactors Employee Central 1908 ; SAP SuccessFactors Employee Central 1911 ; SAP SuccessFactors Employee Central 2005