2899308 - Registered Product Missing in Installation Point Data Source (CRMIPOINTHB)

You are using the data source Installation Point (CRMIPOINTHB) and you notice that the field Registered Product shows # (unassigned) in some cases.

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1. Go to the work center Business Analytics and the view Design Data Sources.
2. Search for Installation Point.
3. Click Preview.
4. Make the required selections by adding an Installation Point ID.
5. Add the field Registered Product to the view.
6. It shows # (unassigned).

The Data Source CRMIPOINTHB is used to show data for both Ipoints and Registered Products (which is also a type of IPoint). The Registered Product field shows the serial ID and description of that registered product. Note that it shows the registered product of the same id and not of the sub items.

Hence if you filter for a specific installation point which is not a registered product, the field shows #.

If you select an ID of a registered product, then the field Registered Product shows the serial ID and description of that registered product.

If you would like to view sub items of an installation Point, then you can make use of the variable Parent Installation Point ID in the selection.

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