2899561 - Email notification settings reset after each login - Jam Collaboration

Users change their Jam email notification settings, but once they log-out and sign-in again, the settings saved previously are gone.

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Jam Collaboration

Jam has the logic if the email domain matches the generated "cubetree.biz", each time updating the member like logout/login, we will set all the email notification settings to false. The reason for this is that Jam threat this generated domain "cubetree.biz" as not a valid email address. 

Please make sure that:

1. Email field is populated on HCM Suite (BizX) side
2. Jam is not restricting the email from HCM Suite to be updated on Jam side

In case you are sure that the email field is populated correctly on HCM Suite side, please check if Jam is not restricting the Email field from being populate as per screenshot below:

2776993 - Email Notifications are not being received

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