2899625 - Production Bug Fix Feature is not Available in Test Tenant

You observe that Production Bug Fix feature(PBF) is not available in your one test tenant, wherein this is available in another test tenant.

SAP Cloud Application Studio

SAP Cloud for Customer

Pre-Requisites:-

1. The work center view Production Fix Authorization is already assigned to studio developer.
2. The solution is under the Deployed status.
3. The solution is scoped in Business Conifguration

Steps to Reproduce:-

1. Login to SDK.
2. Open the deployed solution.
3. You will see the option for Open Correction is missing in the solution explorer.

Production Bug Fix feature will be available only in Pre-Production and Production tenants. Even though it will show as test tenant in SDK, the tenant type should be of Pre-Production for this to be available.

The system logic will always check the role of the tenant before deciding what features to enable and will not enable the PBF functionality in any tenant other than a productive or Preproductive tenant. So this depends on the below 2 factors for a test tenant:-

1. Tenant Type: Test (Role Code:7)
2. System Purpose : Pre-Production(System Purpose : 03)

System Purpose will be defined based on the change project in your system. For eg: If the change project is a remote change project then the system purpose will be test(not pre-production) and the PBF functionality will not be enabled.

Your tenant cannot be used for both remote change projects (test tenants) and production bug fixes (productive/Preproductive tenants). Hence you can either change the system purpose to pre-production based on your requirements or not to use the PBF functionality in this particular tenant.

https://blogs.sap.com/2019/11/14/working-with-partner-solutions-during-upgrade-and-associated-errors/

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