2899770 - How to provide feedback (SAP Support Interaction Survey) for automatically closed cases/incidents - SAP ONE Support Launchpad / SAP for Me

Symptom

When you Close (confirm) a support incident SAP Support Interaction Survey is presented
Trigger Notification Emails for auto closed incidents
Received an email to a survey for a closed incident

Environment

SAP for Me > Create Case
SAP ONE Support Launchpad > Create Incident

Keywords

Automatisch geschlossene Meldungen, SAP SMP confirmed, closed incidents , KBA , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-FORME , SAP for Me , How To

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