2899832 - High Availability Cloud Connectors both stuck in shadow state

• HA Cloud connectors are both stuck in Shadow State;
  
  
• The "Switch Role" button is not available:
  
  

• ljs_trace.log/scc_core.trc trace on the Shadow Instance might show the followings:

#PingToMaster failure
com.sap.scc.ha.HaHttpClientException: request https://<hostname>:<port>/shadow failed with 400 (Bad Request) A shadow system cannot connect to a shadow system. Check master host and port.

Note: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Cloud Connector release independent.

shadow-shadow state, shadow instance, SAP Cloud Connector, master role, shadow role, master-shadow state, haRole, SCC, SCC configuration, There is no trust with Cloud Connector on, trust, certificate, SSL, HA, high availability, stuck, master-master, shadow, master, bad request, HTTP 400, 400, timeout, time out, com.sap.scc.ha.HaHttpClientException, pingtomaster Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem