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2900063 - Client machine specific error - Database error -9300 when refreshing error

Symptom

  • User cannot refresh a report when opening and refreshing the report from a specific client machine
  • On the server Database error -9300 at OPC appears in SM21 log
  • The same user, using the same credential, connecting from another client machine can refresh the report
  • All client machines have the same versions of all third party software and EPM Add-in installed.


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Environment

  • SAP Business Planning and Consolidation for NetWeaver version Standard
  • EPM Add-in for Microsoft Office

Product

SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA

Keywords

EPM Add-in Excel issue Database error -9300 at OPC financial report value refresh internal error no result set , KBA , epm add-in , epm excel report , report refresh error , database error -9300 , internal error no result set , refresh error , report error , excel client , EPM-BPC-NW-XLS , Report on EPM-XLS* , EPM-BPC-NW , NetWeaver Version , Problem

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