Symptom
In the app 'Schedule Billing Output' for the failed output item, the error log details show: "An error occurred. Please create an case on component SD-BIL."
Environment
- SAP S/4HANA Cloud Public Edition
- Sales and Distribution
Reproducing the Issue
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Go to app 'Schedule Billing Output'
-
Click log details for the failed output item
-
Log details: "An error occurred. Please create an case on component SD-BIL."
Cause
One possible cause is that in the job detail, Parameters section under Billing Data, one of the following selection criteria contains multiple selections:
- Sales Organization
- Distribution Channel
- Division
- Destination Country
The system can process the job only with single selection for each of these fields.
Resolution
Create separate jobs for the different sales organizations, distribution channels, divisions, or destination countries to be selected.
See Also
Keywords
BILLING_DOCUMENT_OUTPUT_RUN, Selection criterion "xxx" contains multiple selection lines, DB 763 A, Application Jobs, Schedule Billing Output, sales area, VBRK, VKORG, VTWEG, SPART, LAND1, "An error occurred. Please create an case on component SD-BIL." , KBA , SD-FIO-BIL-2CL , Fiori UIs for Billing (Public Cloud) , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem