SAP Knowledge Base Article - Preview

2900163 - Workflows for Supplier Invoices No Starting Issue

Symptom

  • After SAP S/4HANA Cloud Public Edition 2002 CE upgrade, when creating supplier invoices and then choose "Save as Completed", the Workflow for Parked invoices as Complete is not initiated. Which means, the approver can’t see any invoices to be approved in their “My Inbox” App. Additionally, when the Workflow for Parked Invoices as Complete is not working, the invoices cannot be processed further: the invoices can’t be posted and processed through "Manage Automatic Payments" App.

  • For blocked invoices, the release responsible cannot see them in “My Inbox” App, thus unable to release blocked invoices.

  • Via checking Manage Your Solution-> Configure Your Solution -> Sourcing and Procurement -> Invoice Processing -> Incoming Invoice -> Activate Flexible Workflow for Supplier invoices, no workflows are activated there.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP S/4HANA Cloud Public Edition 2002 CE

Product

SAP S/4HANA Cloud 2002

Keywords

Workflow, Supplier Invoice , KBA , MM-PUR-CNT , S/4 HANA Purchasing Content , How To

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